USABILITY TESTING
Usability
tests come in several different flavors:
Functional:
Your customers perform specific tasks with your product and I collect
feedback on the problems they encounter.
Benchmark:
I measure specific aspects of the users' experience, like time
to completion and success rate, that can be used as metrics to measure
later improvements.
Out-of-the-box:
I focus on your customers' first time experience with your product
and identify how that experience can be improved.
Competitive:
I compare your product design with your competitors and we learn from
your competitors' mistakes.
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